Policies & Support
Privacy Policy
How we handle enquiries, project files and international project communications.
Last updated: July 19, 2026
This Privacy Policy explains how BADA Stone & Antique Architecture (“BADA,” “we,” “us”) handles information when you visit badamasonry.com, contact our factory, request a quotation, submit drawings, or work with us on a custom project.
Information We Collect
We may collect your name, company, email address, telephone number, business address and destination information. For project enquiries, we may also receive drawings, renderings, dimensions, site photographs, quantities, material preferences, schedules and other files you choose to send. Our website may record basic technical information such as IP address, browser type, device information, server logs and cookie data.
How We Use Information
We use information to respond to enquiries, assess project feasibility, prepare quotations and 3D or production drawings, manufacture approved orders, coordinate packing and international shipping, provide after-sales support, protect the website, maintain business records and meet legal obligations. We do not sell personal information.
How Information May Be Shared
Where reasonably necessary, information may be shared with our design and production teams, website and email providers, banks or payment providers, freight forwarders, carriers, customs brokers, insurers, professional advisers and public authorities. Each party receives only the information needed for its role.
International Processing
BADA operates from China and serves international clients. Information may therefore be processed in China or in countries used by our service and logistics providers, subject to safeguards required by applicable law.
Retention and Security
We keep information only as long as reasonably required for enquiries, contracts, project records, support, claims and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices
Depending on applicable law, you may request access, correction, deletion, restriction or a copy of your personal information, or object to certain uses. To make a privacy request, use our Contact page and identify the request as “Privacy.”